Return and Refund Policy

Last updated: June 2026

At Mansorpuwma, we provide coaching, wellness, and personal development services designed to support personal growth and emotional well-being. Because our services are digital, appointment-based, or service-based, our refund policy is designed to be fair and transparent.

1. Services Covered

This policy applies to coaching sessions, wellness guidance, digital services, online programs, consultations, and related service-based purchases made through our store.

2. Cancellations

If you need to cancel or reschedule a session, please contact us as soon as possible at nadirshopp2@outlook.com.

Appointments may be rescheduled when notice is provided at least 24 hours before the scheduled session. Requests made with less than 24 hours’ notice may not be eligible for a refund or reschedule.

3. Refund Eligibility

Refunds may be considered in the following cases:

• You purchased a service by mistake and contacted us before the service started.
• The service was not delivered due to an issue on our side.
• You were charged incorrectly.

Refunds are generally not available after a coaching session, consultation, digital program, or service has already been delivered.

4. Digital Products and Downloadable Materials

Digital products, downloadable materials, guides, templates, and online resources are non-refundable once accessed, downloaded, or delivered, unless required by applicable law.

5. No Guaranteed Results

Our services are intended to provide support, guidance, and personal development tools. Results vary from person to person, and we do not guarantee specific outcomes.

6. How to Request a Refund

To request a refund, please contact us at:

Email: nadirshopp2@outlook.com
Phone: +1 608-954-9779

Please include your full name, order number, purchase date, and the reason for your request.

7. Processing Time

If your refund is approved, it will be processed back to your original payment method. Processing times may vary depending on your payment provider or bank.

8. Contact Us

If you have any questions about this Return and Refund Policy, please contact us at nadirshopp2@outlook.com.